iTV Cancelation Policy

So that we can offer you quality services at a reasonable cost, we manage productions by scheduling personnel, facilities and other resources cost-effectively.

If for any reason you need to cancel a scheduled production, we ask that you contact our office 2 days, or 48 hours, before the start time of the booked event, to avoid being billed. Voice mail notification may be left 24-hours/5 days a week by sending e-mail to the Department Administrator or calling (732) 445-5007, ext. 102

Our cancellation policy is as follows

Cancellation 48 hours prior to Project scheduled start time.
You will not be billed.

Cancellation between 48 hours & 24 hours prior to Project scheduled start time.
You will be billed a 50% of the project cost, unless iTV Studio is able to resell the time.

Cancellation with less than 24 hours notice.
You will be billed 100% of the cost of the project, unless iTV Studio is able to resell the time.

Weekend cancellations.
You must cancel by 5pm the previous Thursday to avoid any charges.

Rutgers University holiday or closure.
You must add an additional 24 hours notification time per the cancellation periods listed above.

Project canceled prior to completion.
You will be billed for all the services provided to your project up to the cancellation date.